Paddy Hills Dinner Review @ 38 South Buona Vista Road: Worst Cafe in Singapore – Atrocious Service & Rip Off Truffle Fries & other food

Paddy Hills… Where do I begin?

I’ve long heard about this cafe – well-known for its Berry Ricotta Hotcakes that they copied from Top Paddock, and riding on its “success”, it has been an extremely popular hipster cafe that everyone raves about on social media.

My experience of Berry Ricotta Hotcake was bad at Curious Palette and I was reluctant to visit PH until I came across their seasonal Truffle fries with REAL TRUFFLE imported from elsewhere in the world.

So, I came along with my friend with lots of excitement, as we are both fans of truffle fries! Nonetheless, our visit turned out to be the worst meal I’ve had at a cafe and accessing here wasn’t easy at all.

The cafe is located in a row of shophouses in the middle of a private residential area. There were only 1 to 2 buses available, which weren’t even buses that led to the MRT. We spent 40 minutes trying to navigate from Haw Par Villa MRT station (nearest station to Paddy Hills).

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When we finally made it, and the ambience undeniably looks good. But, no one bothered to welcome us and we had to look for seats ourselves.

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Never mind that as we found a two-seater table one corner against the wall. Since it was small, I began to get up from the seat to explore the space for a more comfortable dining experience. Despite having a couch seat available on the right of the cafe, a male waiter glared at me (as if I was wrong to look at other tables) and told us to remain at our seats because we only had 2 people (Point 1).

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When we had the menu and make a quick decision on the dishes, none of the waiters bothered take our orders within 15 minutes of seating. We also took another 15 minutes to get the waiters’ attention  as they were always lurking at the back (Point 2).

When I told the waitress that it took 15 minutes to catch her eye, she told me she’s busy with something. Ok sure.

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The food came and I missed the shaving of the truffle on our fries, unfortunately. Nonetheless, it looks quite glorious like in photos.

But it’s a lie.

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Truffle Fries with 5g fresh Italian Summer Truffle with smoked salt, pecorino & homemade truffle mayo [$26+]

Taste: 2/5

Fries are thicker cut than Mc Donald’s and its crispiness was maintained throughout (maybe that’s why I have a sore throat now).

We were told that the Summer Truffles are from Umbria, Italy. However, in reality, the truffle flavour was lacking by A LOT. There was no distinct hint of truffle most of it was just cheese. The truffle merely covered one quarter of the fries, which caused us to just fish for the top ones.

The most infuriating thing is the Truffle Mayo Dip, which was given in an extremely small saucer; it was barely enough to dip one quarter of our fries! The waitress told us it would cost another $2 to top up the dip – WHAT???(Point 3).

There wasn’t any hint of truffle oil even through they claimed they added it. I think we are better off with PS Cafe’s truffle shoestring fries, which is almost half of the price.

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If you need to have one dish from Paddy Hills, everyone would recommend the Hei Rice – Squid ink rice, garlic, mentaiko mayo, flank steak  & sous vide egg [$24+]

Taste: 3/5

My first taste of the Squid ink rice is quite pleasant. It had a nutty texture with a wok hei burnt flavour, but the egg didn’t really add much value to the dish, as it the rice is too buttery to absorb the yolk.

 

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Worst part of the dish is the STEAK. I have had soooo many steaks in my life and this was as tough as rubber. I ordered “medium well”, and while it seemed rare in the middle, it was extremely dry and tough. My friend couldn’t even down the slices that I offered her! I can cook better steak than this.

Also had a sore throat after that after finding out that the rice was fried.

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My friend had the Roasted Chicken with purple sweet potato, yuzu & wham bam sauce [$24+]

Taste: 2.8/5

For this price, we would expect a bigger portion as we mistook it for a side dish. The plate is a lot smaller than mine as well.

I could get a whole chicken at Coles supermarket in Australia for $10 and this was… half of it. While the sauce was interesting as it contained yuzu. However, the chicken was overcooked at certain parts like the breast.

No wonder other customers couldn’t finish theirs portion.. Furthermore, for $24+, you’d expect a Western meal to have sides, but this lacked vegetables and carbs for a well-balanced meal. Lots of points taken away.

We’re much better off with Astons.

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Since the cafe closes at 10pm, we thought we could stay longer. By 9.15pm, the “Rise and Grind” neon sign outside was switched off and we were upset that we couldn’t take photo before we left.

And one final point, while we were still having dinner, the staff whipped out their brooms and mops to clean the cafe. My friend and I agreed that other restaurants would NEVER do this while customers are dining and before closing time. What if more customers come over for dessert?

There was a strong smell of detergent throughout from 9.15pm, and I can imagine all the germs going inside my food (Point 5).

Overall, Paddy Hills has left a bad taste in my mouth even though our total bill came close to $100 – the most I’ve spent on a cafe! Wanted to come here for brunch, but this experience (5 points listed) has made me call off that decision. It is apparent that their staff lacks training.

Paddy Hills, you’re just a beautiful mess.

This was my real dinner after visiting your cafe:

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McDonald’s > Paddy Hills anytime.



BUNNY’S VERDICT:

This is the most honest review I can ever get, and would warn all diners to stray away from this cafe. Its ambience and food are just a gimmick.

BUNNY RECOMMENDS: Don’t bother.


RATING

Overall Taste:  2.6/5  Barely passed. Food is not value for money. This is one cafe that I’m blacklisting and would never go back again even how much truffle they are importing from Europe and Australia. I’ve never felt so angry after spending so much on a meal!

Ambience: 3.5/5 Nice decor, cork walls and eclectic tiles. Nonetheless, Paddy Hill’s ambience is not be a reason for visiting – especially when it’s located in such a secluded area. I can find similar cafes elsewhere.

Service: -1000/5 Staff the worst I’ve encountered so far in all the cafes I’ve been to in Singapore. Rude, aloof, and pretend as if we are invisible and non-existent. Is it because there’s no service charge? Customers shouldn’t be treated like that and I would pay extra just to have better service.

Had high hopes, but it all went down the drain due to the crew.


Paddy Hills
38 South Buona Vista Road
Singapore 118164
Tel: +65 6479 0800
Opening Hours:
Daily: 8:30am – 10pm
Nearest MRT: Har Par Villa
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Directions: 

  • 15-minute walk from Haw Par Villa MRT or take Bus 10

Hopping out…
ANDREA THE #FOREVERHUNGRY BUNNY

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Montana Singapore @ PoMo Review: Sweet & Savoury Waffles Done Right

The search for the best waffle in Singapore battle continues as more cafes are producing epic-looking and tasting waffles – one after another.

First, it was the waffle topped with a photogenic swirl of soft serve and sprinkle of nuts on top and other customisable ingredients on the side, then came the black Charcoal waffle and the thick buttery drizzle of Salted Egg Yolk sauce. Cafes have also been banking on more unique ice cream offerings like Butter Beer, Truffle and Thai Milk Tea to lure Instagrammers and the adventurous foodies to pop by.

Being an avid waffle fan, I have visited eight cafes serving waffles, including Salted Caramel, Sunday Folks, Twenty Grammes, Rabbit Owl Depot and Fat Cat Ice Cream Bar; Salted Caramel was one of the few dominant waffle cafes in the late 2000s serving the round waffle. I can’t believe how the rest popped up within the recent years!

Famous for its Mac and Cheese and Red Velvet Waffles, Montana Singapore is under these additions and after visiting two times at its revamped outlet at PoMo, I can safely say that has made it to my top three to-go waffle places in Singapore!

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Came here for Sunday brunch at 1pm and it was a sizeable crowd.

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Since it was in the afternoon, all I was interested in was their savoury waffles.

I had a hard time deciding between the Assam Crab Waffle [$18] and Bulgogi Beef Waffle [$16.80], but settled on the latter since my company is not big on assam or gula melaka. *Sniffs*

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The Bulgogi Beef Waffle had an eye-catching presentation with the dash of red Gochujang sauce and green spring onions on top.

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Taste: 3.5/5

The Gochujang rice waffle comes with sous vide bulgogi beef, kimchi coleslaw and poached egg; the flowy egg signalled a good start to our meal. After drenching the waffle with the yolk, we proceeded to dig into the crispy waffle and realised that the waffle had the taste of the Gochujang, which gave it an orange hue. Yummy!

After savouring the waffle a couple of times, I noted that the beef was served cold and did not feel very fresh. It was a bit limp and not those that you have during shabu shabu, where the meat is springy on the outside and tender within. On second thoughts, for the price, I guess it’s all right.

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My company, on the other hand, articulated that the waffle had a milky taste; I thought that it could be due to the marinade of the kimchi? It wasn’t a huge factor for me to put down my cutlery!

Overall, the components came together quite well, especially for the waffle; batter was tasty and crispy. I would rate it higher if all the ingredients were served warm. Great effort on making a fusion Korean-Western waffle!

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On another occasion, since I was around the vicinity for a dinner with my Junior College buddies, I decided to give Montana’s sweet dessert waffles a go!

One was craving for waffles too, but I was nervous because I had no idea if they were any good. This happens to me when discovering a new eatery with my friends from time to time; I feel pressurised sometimes to make sure that the food is good, since I usually do an in-depth research before visiting anywhere and tried many more places than my friends and family LOL. Does anyone feel me?

Anyways, when we arrived at 9pm, my friends thought I have brought them to a bar and they don’t drink. Well, I found out that cafe does serve alcohol at night! The place was also one-quarter filled, so business seemed not too shabby for a weekday.

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We ordered two waffles because the guys were in a good mood; we were still full from our ramen meal before that! After waiting for 20 minutes, we were wondering where our waffles have gone to. I looked back and saw the chef assembling the red velvet one in utmost concentration.

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Mango Berry Waffle [$13] with Fresh Mango, Mixed Berry Compote, and Vanilla Ice Cream.

Taste: 4/5

The description sounded basic, but it turned out better than expected! The waffle had two toppings that were just enough to coat the waffle. I preferred the side with the fresh berry compote; it had a sweet and tangy flavour with the texture of fresh berries.

I believe that the compote is made from frozen raspberries and blackberries.

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The maple syrup given on the side thus wasn’t needed anymore.  The waiter also allowed us to choose between crispy or fluffy waffle and we had the crispy one. It was crispy to the extent that I could taste the dryness throughout – equivalent to a death sentence to my throat.

However, one of my friend LOVED it so much and finished most of the mango side by himself that lacked a sauce, whereas my other friend and I were fighting for the berry compote side because we liked the semi-soaked waffle.

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Soggy waffles, come to Mummy…!

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The winner of the day has got to be the Red Velvet Waffle Stack [$14] with Strawberry Shortcake Ice Cream and White Chocolate Rose Syrup, as I found myself hogging over it!

Taste: 4.5/5

This is a must-order at Montana! It was so B.O.M.B. and exactly what I needed to wow my tastebuds.
I noticed that previous food bloggers had this classic waffle with Vanilla ice cream, which was in the old menu; I’m glad that they switched it to Strawberry Shortcake flavour as it has a richer taste and complemented the red velvet flawlessly! The waffle also had the appropriate amount of crisp and was fluffy inside.
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This would have been full marks if the ice cream didn’t melt so fast; it melted waaaay faster than the vanilla on the otherMango Berry Waffle. I also felt that some ingredients were missing and made the dish “empty”.
Perhaps some red velvet cake crumble, marshmallows or berries would be nice to accompany the waffle? My friend actually transferred some of the berry compote for an added texture and taste to the red velvet. That could be an idea.

BUNNY’S VERDICT: 

YES, I WOULD HOP BACK FOR THEIR WAFFLES!

BUNNY RECOMMENDS: Bulgogi Beef, Red Velvet Waffles


RATING
Overall Taste: 4/5 Montana seems to be gaining the upper hand through their unique waffle creations in Singapore. Although I prefer all my waffles to be sweet, I’m sure that their savoury would be popular for lunch or dinner. I would love to return for their Red Velvet and the rest – Black Sesame and Carrot Cake Waffle. They all sound so interesting! Price-point wise, it might be steep for the extra GST and service charge that cost us $5 more. Their location is not bad nonetheless, accessible from the city area.

Ambience: 3/5 Decor had a Middle Eastern atmosphere, largely due to the exotic-patterned tiles and gigantic spread of red tapestry spanning across the cafe. The boys loved the test tubes on each table that held salt and pepper. However, we were seated on the same table as my previous visit and surrounding decor was not very photogenic or Instagrammable.


Service: 3/5
  Mediocre service. Staff were not very welcoming, but still attentive at filling our waters. Food took around 15 t0 20 minutes to be served.


 

Montana Singapore
PoMo, 1 Selegie Road #02-25
Singapore 188306
Tel: +65 98331790
Opening Hours:

Daily: 8am – 10pm
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Directions: Nearest MRT would be Bras Basah (CC Line), or Dhoby Ghaut (CC Line, NE Line, NS Line).

  • I usually walk from Dhoby Ghaut and it would take 10-minutes. Walk towards the Cathay and along School Of The Arts at Princep Street, and PoMo would just be next to it.

Hopping out…
ANDREA THE #FOREVERHUNGRY BUNNY